we enjoyed our stay (3 nights) the staff were always helpful (in english as well!) .... no negative comments, would recommend to any tourist looking for comfortable accomadation.
Nice stay at the center of Saint Petersburg
The hotel is well located along the Fontanki canal. I had an excellent time there. The staff is friendly, efficient and effective. Everybody spoke good english and was very helpful. The hotel's restaurant is quite good too. The hotel is about 30mn walk from the Hermitage and the center of the city.