A perfect hotel giving a perfect stay... from the moment you check in nothing is too much trouble. Stayed in one of the new rooms, decor and furnishings were differnt class. I have stayed in many hotels in St Petersburg and wont find a better one than the Rossi.
Felt at home at Rossi Hotel
First, the customer service was courteous and meticulous. The receptionists were very responsive to my inquiries. I was served food and drinks by very friendly staff.
In simple terms, the hotel's customer service and hospitality was excellent. Located in a very beautiful and serene place. I enjoyed the scenery when traveling in and out of the hotel. There is no noise disturbance in this area.
Very impressed by this hotel and adjoining restaurant. Great architecture, ambiance with fully updated facilities. We had a deluxe room at the front overlooking quaint bridge and canal. The restaurant is a surprise. Worth going to even if you don't stay here! Great locale in the Old City + very helpful staff